Collision Center Operations Lead

Caliber; Santa Fe (NM); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Paid vacation & holidays

Career growth from within

Paid trainings (I-CAR, ASE)

Job summary

Caliber Collision is seeking a Collision Operations Specialist to oversee center operations, including risk management, teammate development, client metrics, production, and administration. The role includes recruiting and retaining talent, monitoring financial performance, and aligning with Caliber SOPs and industry standards.

Automotive center leadership experience is required. Requirements include 2+ years in collision management, valid driver's license, and eligibility under company

Qualifications

• Advanced understanding of collision estimatics.
• Must understand written and verbal instructions.
• Ability to prioritize competing tasks in a fast-paced environment.
• Provide personable, friendly customer service to internal and external customers.
• Ability to perform physical activity including lifting objects over 50 lbs.

Responsibilities

• Oversee center operations including risk management, teammate development, and client metrics.
• Recruit, recognize, and retain talented teammates.
• Monitor financial performance and identify opportunities/trends.
• Ensure repairs are thorough, safe, and profitable per SOPs and industry guidelines.

Skills

Collision estimatics

Instruction comprehension

Prioritization

Customer service

Physical stamina

Education

I-CAR training

ASE certification

CCC1 knowledge

Tools

CCC1

Job description

Caliber Collision is seeking a Collision Operations Specialist to oversee center operations, including risk management, teammate development, client metrics, production, and administration. The role includes recruiting and retaining talent, monitoring financial performance, and aligning with Caliber SOPs and industry standards.

Automotive center leadership experience is required. Requirements include 2+ years in collision management, valid driver's license, and eligibility under company