Collision Estimator & Repair Coordinator

Gerber Collision & Glass; Magnolia Heights (AL); On-site; USD 50,000 - 77,000; Full time

Job summary

Gerber Collision & Glass in Alabama is seeking an Estimator to accurately assess vehicle damage and create detailed repair estimates. You will coordinate repairs, document all customer interactions, and maintain clear communication with customers and insurance companies throughout the repair process.

The role emphasizes adherence to insurance programs, participation in daily production walks, and collaboration with the management team to meet KPIs.

Qualifications

• Knowledge of repairs and OE guidelines required.
• Basic computer skills and DRP compliance awareness.
• Must be willing to complete I-CAR training and have a valid driver's license.

Responsibilities

• Document and update every customer interaction with pertinent details.
• Guide customers through the repair process with accurate information.
• Ensure compliance with insurance client requirements and DRP procedures.
• Participate in daily production walks and team meetings.
• Communicate customer requests to appropriate team members and support staff.

Skills

Knowledge of Repairs & OE Guidelines

Basic Computer Skills

DRP Compliance

Education

High School Diploma or equivalent

I-CAR Training

Job description

Gerber Collision & Glass in Alabama is seeking an Estimator to accurately assess vehicle damage and create detailed repair estimates. You will coordinate repairs, document all customer interactions, and maintain clear communication with customers and insurance companies throughout the repair process.

The role emphasizes adherence to insurance programs, participation in daily production walks, and collaboration with the management team to meet KPIs.