Collision Estimator - Precision Repair & Customer Care

Crash-Champions-Collision-Repair-Team-1; Tampa (FL); On-site; USD 65,000 - 141,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is a rapidly growing collision repair leader with over 650 locations across the U.S. We are seeking a repair-admissions coordinator to educate customers, manage estimates, and guide repairs through finalization.

You will communicate with insurers, review data with Body Technicians, and ensure quality standards while keeping customers informed. Competitive benefits and monthly incentives are included.

Qualifications

• Strong customer service skills and ability to manage multiple tasks in a fast-paced setting.
• Organizational skills with multitasking and time management.
• Knowledge of handling insurance processes and partners is preferred.
• Experience with fast-paced environments and adapting quickly to changes.
• Familiarity with multiple estimating systems (CCC One, Mitchell, Audatex).

Responsibilities

• Educate customers on the repair process, insurance procedures, and rights.
• Complete initial estimates and final estimates after disassembly and damage evaluation.
• Manage each repair throughout the process and ensure quality standards (QC).
• Keep customers informed with status updates and provide excellent service.
• Review data procedures with Body Technicians and complete post-scanning steps.
• Pre-close final repair orders, handle paperwork, and address exceptions for carriers.

Skills

Customer Service

Organization & multi-tasking

Insurance knowledge

Ability to work in fast-paced

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions is a rapidly growing collision repair leader with over 650 locations across the U.S. We are seeking a repair-admissions coordinator to educate customers, manage estimates, and guide repairs through finalization.

You will communicate with insurers, review data with Body Technicians, and ensure quality standards while keeping customers informed. Competitive benefits and monthly incentives are included.