Collision Estimator — Own the Vehicle Repair Estimation

Crash Champions; Niles Township (IL); On-site; USD 65,000 - 151,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is seeking a dedicated staff member to educate customers about the repair process, insurance steps, and rights. You will draft initial and final estimates, manage repairs, and ensure quality throughout the process.

You will also coordinate with body technicians, review data, and handle pre-close paperwork and carrier requirements. The role emphasizes customer satisfaction, timely communication, and adherence to Crash Champions’ quality standards.

Qualifications

• Strong customer service skills and communication.
• Ability to multi-task and stay organized in a fast-paced shop.
• Familiarity with insurance procedures and partners preferred.
• Experience using estimating systems; CCC One or similar Systems recommended.

Responsibilities

• Educate customers on the repair process and insurance steps.
• Prepare initial and final repair estimates and lock them.
• Oversee repairs to ensure quality standards and updates for customers.
• Coordinate data with Body Technicians and post-scan reviews.
• Pre-close repair orders, manage paperwork and carrier requirements.

Skills

Customer Service

Organization

Insurance knowledge

Fast paced environment

Tools

CCC One

Mitchell Audatex

Job description

Crash Champions is seeking a dedicated staff member to educate customers about the repair process, insurance steps, and rights. You will draft initial and final estimates, manage repairs, and ensure quality throughout the process.

You will also coordinate with body technicians, review data, and handle pre-close paperwork and carrier requirements. The role emphasizes customer satisfaction, timely communication, and adherence to Crash Champions’ quality standards.