Collision Estimator: Own the Vehicle Repair Estimation

Crash-Champions-Collision-Repair-Team-1; Dallas (TX); On-site; USD 65,000 - 155,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions is seeking a skilled customer-focused estimator professional in Dallas, TX. You will educate customers on the repair process and insurance steps while upholding our quality standards. You will manage estimates from initial to final, oversee each repair, and keep customers informed throughout the process.

Strong communication with insurance partners is important. We offer medical, dental, vision, life, disability, a 401k with match, paid time off, and performance bonuses.

Qualifications

• Customer service skills and clear communication.
• Strong organization and multitasking in fast-paced environment.
• Knowledge of insurance partners preferred.
• Experience with auto body estimating systems like CCC One, Mitchell, or Audatex.

Responsibilities

• Educate customers on repairs, insurance procedures, rights, techniques, safety, and value.
• Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
• Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
• Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
• Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
• Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete

Skills

Customer service

Organization and multi-tasking

Insurance partners knowledge

Fast-paced environment

Estimating systems knowledge

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions is seeking a skilled customer-focused estimator professional in Dallas, TX. You will educate customers on the repair process and insurance steps while upholding our quality standards. You will manage estimates from initial to final, oversee each repair, and keep customers informed throughout the process.

Strong communication with insurance partners is important. We offer medical, dental, vision, life, disability, a 401k with match, paid time off, and performance bonuses.