Collision Estimator: Lead the Repair & Customer Experience

Crash Champions; Troy (MI); On-site; USD 65,000 - 143,840; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions, located in Troy, Michigan, is seeking a qualified candidate to manage customer relations and oversee vehicle repair processes. The ideal candidate will excel in customer service and organization, ensuring quality while communicating effectively with clients throughout the repair process.

This position offers a competitive salary range of $65,000 to $143,840 per year, depending on experience and qualifications, alongside a comprehensive benefits package which includes medical, dental, and 401k retirement with a match.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Experience with insurance claims preferred.

Responsibilities

• Educate customers on vehicle repair processes and procedures.
• Manage repairs and ensure quality standards.
• Complete and lock estimates after evaluations.

Skills

Customer Service Skills

Organization and multi-tasking skills

Knowledge of dealing with Insurance partners

Ability to deal in fast-paced environments

Knowledge of estimating systems

Tools

CCC one

Mitchell

Audatex

Job description

Crash Champions, located in Troy, Michigan, is seeking a qualified candidate to manage customer relations and oversee vehicle repair processes. The ideal candidate will excel in customer service and organization, ensuring quality while communicating effectively with clients throughout the repair process.

This position offers a competitive salary range of $65,000 to $143,840 per year, depending on experience and qualifications, alongside a comprehensive benefits package which includes medical, dental, and 401k retirement with a match.