Collision Repair Estimator & Customer Experience Lead

Crash Champions; Orlando (FL); On-site; USD 65,000 - 137,795; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions in Orlando, Florida, is seeking a skilled professional to manage vehicle repairs and educate customers on processes involving insurance and repair techniques. Responsibilities include completing estimates, ensuring quality standards, and maintaining communication with customers throughout the repair process.

This position offers a competitive salary range from $65,000 to $137,795 annually and a comprehensive benefits package, including medical, dental, and vision insurance, a 401k retirement plan with match, and more.

Qualifications

• Excellent customer service skills are essential.
• Must possess organizational skills and be able to multi-task.
• Preferred knowledge in insurance processes and estimating systems.

Responsibilities

• Educate customers on vehicle repair processes and safety.
• Complete estimates after damage evaluation and manage repairs.
• Keep customers informed about their vehicle status.

Skills

Customer Service Skills

Organization and multi-tasking skills

Knowledge of dealing with Insurance partners

Ability to deal with fast-paced environments

Knowledge of multiple estimating systems, CCC One preferred

Job description

Crash Champions in Orlando, Florida, is seeking a skilled professional to manage vehicle repairs and educate customers on processes involving insurance and repair techniques. Responsibilities include completing estimates, ensuring quality standards, and maintaining communication with customers throughout the repair process.

This position offers a competitive salary range from $65,000 to $137,795 annually and a comprehensive benefits package, including medical, dental, and vision insurance, a 401k retirement plan with match, and more.