Collision Estimator: Lead Repair Outcomes & Customer Experience

Gerber Collision & Glass; Shelby Township (MI); Sur place; USD 50 000 - 100 000; Plein temps

Avantages offerts par ce poste

Paid time off

Parental leave

Medical insurance

401(k)

Life insurance

Continuing education

Uniform stipend

Voluntary daily pay option

Résumé du poste

Gerber Collision & Glass in Michigan is seeking an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage, documenting repairs, and communicating with customers and insurers throughout the repair process.

The role requires a high school diploma or equivalent, basic computer skills, knowledge of DRP processes, and a valid driver's license; I-CAR training willingness is required. This full-time position offers comprehensive benefits and competitive pay.

Qualifications

• High School Diploma or equivalent.
• Basic computer skills required.
• Awareness of where to look for answers.
• Must be willing to complete I-CAR training.
• Valid driver’s license required.

Responsabilités

• Document every customer interaction with pertinent details.
• Provide accurate and timely information to guide customers through the repair process.
• Ensure compliance with DRP requirements and insurance procedures.
• Coordinate repair planning and customer communication as part of the WOW operating ways.
• Participate in production walks and team meetings as required.

Connaissances

Basic computer skills

Valid driver’s license

Awareness to find answers

I-CAR Training willingness

DRP knowledge

Formation

High School Diploma or equivalent

Outils

I-CAR Training

Description du poste

Gerber Collision & Glass in Michigan is seeking an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage, documenting repairs, and communicating with customers and insurers throughout the repair process.

The role requires a high school diploma or equivalent, basic computer skills, knowledge of DRP processes, and a valid driver's license; I-CAR training willingness is required. This full-time position offers comprehensive benefits and competitive pay.