Collision Estimator: Lead Repairs Coordination & Estimates

Gerber Payroll Services, Inc.; Fond du Lac (WI); On-site; USD 47,000 - 80,000; Full time

Job summary

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience by creating accurate damage estimates and coordinating repairs with customers and insurers. You will assess vehicle damage, document repairs, and support team members to hit facility KPIs.

Qualifications include a high school diploma, basic computer skills, DRP compliance experience, and the willingness to complete I-CAR training. This on-site role offers comprehensive benefits and growth opportunities.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s; minimum 1-year experience.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License.

Responsibilities

• Document and update customer interactions with details.
• Provide accurate information guiding them through the repair process and service.
• Ensure compliance with insurance client requirements and WOW processes.
• Communicate customer requests to appropriate team members.
• Participate in daily production walks with Management.
• Support all team members when required.
• Attend training and staff meetings as required.

Skills

Repair knowledge

Basic computer skills

Problem solving

Education

High School Diploma

I-CAR Training

Driver's License

Job description

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience by creating accurate damage estimates and coordinating repairs with customers and insurers. You will assess vehicle damage, document repairs, and support team members to hit facility KPIs.

Qualifications include a high school diploma, basic computer skills, DRP compliance experience, and the willingness to complete I-CAR training. This on-site role offers comprehensive benefits and growth opportunities.