Collision Estimator — Fast-Paced Auto Repair Champion

Crash Champions; San Pablo (CA); On-site; USD 73,000 - 155,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is seeking a customer-focused estimator to guide clients through the repair process and insurance steps. You will complete estimates, monitor progress, and ensure quality from intake through final QC.

The role requires strong communication, multitasking ability, and familiarity with CCC One, Mitchell, or Audatex estimation systems. On-site position with comprehensive benefits and growth potential.

Qualifications

• Customer service experience in collision repair or insurance workflows.
• Strong organization, multitasking and time management in a busy shop environment.
• Knowledge of insurance procedures and partner interactions preferred.
• Ability to thrive in a fast-paced, high-volume setting.

Responsibilities

• Educate customers on repair processes, insurance steps, rights, and value.
• Complete initial and final repair estimates after evaluation.
• Oversee repair progress and ensure quality standards through in-process QC.
• Keep customers informed and provide a positive service experience.

Skills

Customer Service

Organization & multitasking

Insurance knowledge

Fast-paced adaptability

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions is seeking a customer-focused estimator to guide clients through the repair process and insurance steps. You will complete estimates, monitor progress, and ensure quality from intake through final QC.

The role requires strong communication, multitasking ability, and familiarity with CCC One, Mitchell, or Audatex estimation systems. On-site position with comprehensive benefits and growth potential.