Collision Estimator: Estimates, QC & Customer Care

Crash-Champions-Collision-Repair-Team-1; Florida; On-site; USD 65,000 - 147,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is seeking an experienced estimator/customer service professional to educate customers about the repair journey, insurance steps, and rights. You will prepare initial estimates, finalize detailed estimates after evaluation, and manage ongoing communications with customers and body technicians.

The role requires strong organization, multitasking, and knowledge of estimating systems (CCC One, Mitchell, Audatex). Competitive benefits and a solid career path are offered.

Qualifications

• Customer service skills are essential.
• Strong organization and multi-tasking abilities required.
• Experience or knowledge dealing with insurance partners is preferred.

Responsibilities

• Educate customers on the repair process, insurance procedures, and rights.
• Complete initial and full-damage estimates and lock final estimates.
• Manage each repair through to completion with quality checks.

Skills

Customer service

Organization

Time management

Insurance knowledge

Adaptability

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions is seeking an experienced estimator/customer service professional to educate customers about the repair journey, insurance steps, and rights. You will prepare initial estimates, finalize detailed estimates after evaluation, and manage ongoing communications with customers and body technicians.

The role requires strong organization, multitasking, and knowledge of estimating systems (CCC One, Mitchell, Audatex). Competitive benefits and a solid career path are offered.