Collision Estimator: Elevate Repairs & Customer Experience

Boyd Group Services; Clinton Township (SD); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

PTO plans

Parental leave

Health insurance (medical)

401(k) Retirement Plan

Disability & Life Insurance

Continuing education opportunities

Uniform stipend

Daily pay option

Job summary

Gerber Collision & Glass is seeking an Estimator to deliver a superior customer experience by accurately assessing vehicle damage, creating repair estimates, and coordinating repairs with customers and insurers.

The role requires knowledge of repairs and OE guidelines, basic computer skills, a valid driver's license, and may require I-CAR training. Join a team focused on performance, safety, and growth.

Qualifications

• Knowledge of Repairs and OE Guidelines
• High School Diploma or equivalent
• Awareness of where to look for answers
• Basic Computer Skills
• Compliance for DRP’s Minimum of 1-year experience
• Must be willing to complete I-CAR Training
• Valid Driver’s License

Responsibilities

• Document and update all customer interactions accurately
• Provide accurate, timely information and guide customers through the repair process
• Ensure compliance with insurance clients, processes, and metrics
• Follow WOW Operating Ways for customer drop-offs, repair planning, and communications
• Communicate customer requests to team members
• Warmly greet customers in person and on the phone
• Understand required Insurance programs and procedures
• Participate in daily production walks with Management
• Support team members as needed
• Attend monthly health & safety and staff meetings
• Attend training and sessions as recommended by Store Manager

Skills

Basic computer skills

Valid driver's license

I-CAR training willingness

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass is seeking an Estimator to deliver a superior customer experience by accurately assessing vehicle damage, creating repair estimates, and coordinating repairs with customers and insurers.

The role requires knowledge of repairs and OE guidelines, basic computer skills, a valid driver's license, and may require I-CAR training. Join a team focused on performance, safety, and growth.