Collision Estimator: Elevate Customer Experience & Repairs

Gerber Collision & Glass; Fishers (IN); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

PTO

Parental leave

Health insurance

401(k) match

Job summary

Gerber Collision & Glass in Fishers, IN is seeking an experienced Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage, generating repair estimates, and coordinating repair needs with customers and insurers throughout the process.

The role requires a High School diploma or equivalent, basic computer skills, and a willingness to complete I-CAR training, with at least one year of relevant experience in DRP environments.

Qualifications

• High School Diploma or equivalent required.
• 1 year of experience in collision repair or DRP knowledge.
• Basic computer skills required.
• Willingness to complete I-CAR Training.
• Awareness of where to look for answers.

Responsibilities

• Document every customer interaction with relevant details accurately and promptly.
• Provide customers with accurate information and guide them through the repair process.
• Ensure compliance with insurance client requirements and DRP procedures.
• Communicate customer requests to the appropriate team members and follow up.
• Participate in daily production walks and team meetings as required.

Skills

Basic computer skills

I-CAR Training

DRP knowledge

Valid driver's license

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass in Fishers, IN is seeking an experienced Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage, generating repair estimates, and coordinating repair needs with customers and insurers throughout the process.

The role requires a High School diploma or equivalent, basic computer skills, and a willingness to complete I-CAR training, with at least one year of relevant experience in DRP environments.