Collision Estimator: Elevate Customer Experience & Repairs

Boyd Group; Farmington (AR); On-site; USD 49,000 - 70,000; Full time

Benefits offered by this job

Annual PTO

Paid Parental Leave

Paid holidays

Medical, Prescription Drug, Dental & V

401(k) Retirement Plan

Short-Term Disability & Life Insurance

Continuing Education Opportunities

Safety Glasses provided

Uniform stipend

Voluntary Daily Pay option

Job summary

Gerber Collision & Glass is hiring an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage and coordinating repairs. You will document communications, guide customers and insurers, and ensure adherence to DRP requirements and WOW operating procedures.

The role requires knowledge of OE guidelines, a high school diploma, basic computer skills, and a willingness to complete I-CAR training. Valid driver’s license is required.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s Minimum of 1-year experience.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License.

Responsibilities

• Document and update every customer interaction accurately and efficiently.
• Provide customers with accurate, timely information and guide them through the repair process.
• Ensure compliance with insurance client requirements and WOW operating procedures.
• Communicate customer requests to the appropriate team members.
• Participate in daily production walks with the management team and support staff.

Skills

Knowledge of Repairs & OE Guidelines

Awareness of where to look for answers

Basic Computer Skills

Compliance for DRP’s (1+ year)

I-CAR Training willingness

Valid Driver’s License

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass is hiring an Estimator to deliver exceptional customer experiences by accurately assessing vehicle damage and coordinating repairs. You will document communications, guide customers and insurers, and ensure adherence to DRP requirements and WOW operating procedures.

The role requires knowledge of OE guidelines, a high school diploma, basic computer skills, and a willingness to complete I-CAR training. Valid driver’s license is required.