Collision Estimator - Elevate Customer Experience

Boyd Group; Washington Charter Township (MI); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Annual PTO

Parental leave (2 weeks)

6 paid holidays

Medical, prescription, dental & vision

401(k) with company match

Short-term disability & life insurance

Voluntary life insurance

Continuing education opportunities

Safety glasses provided

Uniform stipend

Voluntary daily pay option

Job summary

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience while preparing accurate repair estimates. You will coordinate repair needs and communicate with customers and insurance companies throughout the process.

The role requires knowledge of repairs and OE guidelines, basic computer skills, and at least 1 year in DRP processes. A valid driver's license is required, and I-CAR training may be pursued.

Qualifications

• Must-have knowledge of collision repair processes and OE guidelines.
• Proficient with basic computer tasks and software used in estimating.
• Willingness to complete I-CAR training.
• Valid driver’s license required.
• Experience with DRP processes is a plus.

Responsibilities

• Provide exceptional customer experience while creating accurate estimates.
• Coordinate repair needs and communicate with customers and insurance companies.
• Document damage and required repairs and parts for appraisal.
• Assist in achieving repair facility KPIs through teamwork and communication.
• Attend training and meetings as required.

Skills

Knowledge of repairs OE guidelines

Basic computer skills

I-CAR training willingness

Valid driver’s license

DRP compliance experience

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience while preparing accurate repair estimates. You will coordinate repair needs and communicate with customers and insurance companies throughout the process.

The role requires knowledge of repairs and OE guidelines, basic computer skills, and at least 1 year in DRP processes. A valid driver's license is required, and I-CAR training may be pursued.