Collision Estimator: Drive Stellar Customer‑Centric Auto Repairs

Boyd Group Services; Holly Springs (MS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Annual PTO

Paid Parental Leave

6 holidays annually

Medical, Dental & Vision Insurance on

401(k) with company match

Short-Term Disability & Life Insurance

Continuing Education Opportunities

Safety Glasses

Uniform Stipend

Voluntary Daily Pay

Job summary

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience while coordinating repairs and keeping customers and insurance companies informed throughout the repair process.

The role requires knowledge of repairs and OE guidelines, a high school diploma, basic computer skills, DRP compliance, I-CAR readiness, and a valid driver’s license. Compensation may involve commissions based on location and performance.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s; minimum 1 year experience.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License.

Responsibilities

• Document and update every customer interaction with pertinent details.
• Provide accurate and timely information, guiding through the repair process and ensuring excellent customer service.
• Ensure compliance with all insurance client requirements, processes and metrics.
• Participate in daily production walks with the Management Team, as required.
• Support all team members when required.
• Maintain the store’s KPI’s by maximizing role performance.
• Uphold the company’s Core Values: Honesty, Integrity & Respect.

Skills

Basic Computer Skills

DRP compliance

I-CAR Training willingness

Valid Driver's License

Knowledge of Repairs & OE Guidelines

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience while coordinating repairs and keeping customers and insurance companies informed throughout the repair process.

The role requires knowledge of repairs and OE guidelines, a high school diploma, basic computer skills, DRP compliance, I-CAR readiness, and a valid driver’s license. Compensation may involve commissions based on location and performance.