Collision Estimator — Drive Smooth Auto Repairs & Customer Experience

Gerber Collision & Glass; Lafayette (IN); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Annual PTO

Parental Leave

Paid Holidays

Medical Insurance Day 1

401(k) match

Short-Term Disability

Life Insurance

Continuing Education

Safety Glasses

Uniform Stipend

Daily Pay option

Job summary

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience by creating accurate repair estimates and coordinating needs with customers and insurance companies. The role emphasizes communication, DPR compliance, and teamwork to meet KPIs.

The ideal candidate has at least 1 year of experience, a high school diploma or equivalent, and is willing to complete I-CAR training. A valid driver's license is required for this position.

Qualifications

• HS diploma or equivalent required.
• 1 year minimum experience in collision or related field.
• Must be willing to complete I-CAR Training.
• Valid Driver’s License.
• Knowledge of Repairs and OE Guidelines.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s.

Responsibilities

• Document every customer interaction accurately and update details.
• Provide customer with accurate information and guide them through the repair process.
• Ensure compliance with insurance client requirements and metrics.
• Communicate customer requests to appropriate team members.
• Participate in daily production walks with Management.
• Maintain store KPIs and uphold company values.

Skills

Repairs OE guidelines

Basic computer skills

DRP compliance

1 year experience

ICAR training

Driver's license

Education

High school diploma or equivalent

Job description

Gerber Collision & Glass is seeking an Estimator to deliver an exceptional customer experience by creating accurate repair estimates and coordinating needs with customers and insurance companies. The role emphasizes communication, DPR compliance, and teamwork to meet KPIs.

The ideal candidate has at least 1 year of experience, a high school diploma or equivalent, and is willing to complete I-CAR training. A valid driver's license is required for this position.