Collision Estimator — Drive Customer Repair Excellence

Gerber Collision & Glass; Savannah (GA); On-site; USD 49,000 - 70,000; Full time

Benefits offered by this job

PTO

Parental Leave

Medical Insurance

401(k) Match

Disability & Life Insurance

Education Opportunities

Safety Glasses

Uniform Stipend

Daily Pay

Job summary

Gerber Collision & Glass in Savannah, GA is seeking an Estimator to deliver an exceptional customer experience while preparing accurate vehicle repair estimates and coordinating with insurers throughout the process. You will document interactions, guide customers, and uphold DRP requirements.

The role requires a High School Diploma or equivalent, basic computer skills, and at least 1 year of DRP experience; I-CAR training and a valid driver’s license are preferred.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s Minimum of 1-year experience.

Responsibilities

• Document and update every customer interaction with details.
• Provide accurate information guiding customers through the repair process.
• Ensure compliance with insurance client requirements and DRP processes.
• Communicate customer requests to team members and follow up.
• Attend training and staff meetings as required.
• Participate in daily production walks with Management.

Skills

Customer service

Attention to detail

Communication

Problem solving

Education

High School Diploma or equivalent

Tools

DRP systems

MS Office

Damage appraisal tools

Job description

Gerber Collision & Glass in Savannah, GA is seeking an Estimator to deliver an exceptional customer experience while preparing accurate vehicle repair estimates and coordinating with insurers throughout the process. You will document interactions, guide customers, and uphold DRP requirements.

The role requires a High School Diploma or equivalent, basic computer skills, and at least 1 year of DRP experience; I-CAR training and a valid driver’s license are preferred.