Collision Estimator — Customer-Focused Repair Expert

Mobile Auto Solutions, LLC; Ocala (FL); On-site; USD 49,000 - 70,000; Full time

Benefits offered by this job

Annual Paid Time Off (PTO) plans

2 weeks of Paid Parental Leave for FTE

6 paid holidays annually

Medical, Prescription Drug, Dental & V

401(k) Retirement Plan with company

Employer Paid Short-Term Disability &

Additional Voluntary Life Insurance

Continuing Education Opportunities

Free Prescription or Non-Prescription

Annual Voluntary Uniform Stipend

Voluntary Daily Pay option available

Job summary

Gerber Collision & Glass in the United States offers an estimator role focused on delivering exceptional customer experiences while creating precise vehicle damage estimates and coordinating with insurance companies. The role requires reporting on damage, parts replacement, and adherence to repair KPIs within a collaborative team.

The Estimator will communicate with customers, insurance agents, and internal teams to ensure smooth repairs, quality workmanship, and timely updates across all

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP's; minimum 1 year experience.
• Must be willing to complete I-CAR Training.
• Valid Driver's License.

Responsibilities

• Document every customer interaction accurately and update details promptly.
• Provide accurate information and guide customers through the repair process.
• Ensure compliance with insurance client requirements and processes.
• Coordinate with team on repair planning, customer communication, and delivery.
• Participate in daily production walks and support team members as needed.
• Maintain store KPIs by optimizing role performance and safety standards.

Skills

Awareness of where to look for answers

Basic Computer Skills

Valid Driver's License

Education

High School Diploma or equivalent

Knowledge of Repairs and OE Guidelines

I-CAR Training

Job description

Gerber Collision & Glass in the United States offers an estimator role focused on delivering exceptional customer experiences while creating precise vehicle damage estimates and coordinating with insurance companies. The role requires reporting on damage, parts replacement, and adherence to repair KPIs within a collaborative team.

The Estimator will communicate with customers, insurance agents, and internal teams to ensure smooth repairs, quality workmanship, and timely updates across all