Collision Estimator — Customer-Focused Repair Expert

Mobile Auto Solutions, LLC; Lubbock (TX); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Annual PTO

Paid Parental Leave

6 paid holidays annually

Medical, Prescription Drug, Dental &_V

401(k) Retirement Plan with company 2%

Short-Term Disability & Life Insurance

Continuing Education Opportunities

Uniform Stipend

Daily Pay option

Job summary

Gerber Collision & Glass on Slide Rd in Lubbock, TX seeks an Estimator with DRP estimating experience and familiarity with CCC1/Mitchell. The role requires AR/AP experience and strong customer service; the team emphasizes exceptional customer satisfaction throughout the repair process.

Responsibilities include documenting customer interactions, guiding through repair steps, and ensuring insurance program compliance while supporting KPI targets of the facility.

Qualifications

• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s Minimum of 1-year experience.

Responsibilities

• Document and update every customer interaction with relevant details.
• Provide accurate, timely information guiding customers through the repair process.
• Ensure compliance with insurance programs and company processes.
• Participate in daily production walks and team meetings.

Skills

Customer service

OE guidelines

Basic computer skills

DRP knowledge

Problem solving

Education

High School Diploma or equivalent

Tools

CCC1

Mitchell

Accounts Receivables/Payables

Job description

Gerber Collision & Glass on Slide Rd in Lubbock, TX seeks an Estimator with DRP estimating experience and familiarity with CCC1/Mitchell. The role requires AR/AP experience and strong customer service; the team emphasizes exceptional customer satisfaction throughout the repair process.

Responsibilities include documenting customer interactions, guiding through repair steps, and ensuring insurance program compliance while supporting KPI targets of the facility.