Collision Estimator: Customer‑Focused Claims & Estimates

Classic Collision Corporate Services LLC; Suwanee (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Supportive Team Culture

Company match 401K

Paid Time Off - 6 Paid Holidays

Rewarding Work

Job summary

Classic Collision is seeking a Collision Estimator in Georgia to lead customers from drop-off to delivery, preparing estimates for customers or insurers. You will coordinate with insurers and technicians to ensure accurate damage identification and a positive customer experience, while maintaining satisfaction scores and performing final quality checks before delivery.

Applicants should have 18+ years, a valid driver’s license, and familiarity with CCC1 or similar estimating systems; I-CAR/ASE

Qualifications

• Must be at least 18 years of age.
• Valid Driver's License required.
• Familiar with estimating systems CCC1 preferred.
• I-CAR / ASE certification preferred.
• Strong organizational skills.
• Successful completion of background check required.

Responsibilities

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
• Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines.
• Partners with the insurance companies to manage customers claim to insure the best customer experience.
• Maintains communication with customers providing updates on repair process.
• Coordinates with technicians to confirm all aspects of the damages are identified.
• Maintains customer satisfaction scores according to company standards.
• Perform quality inspection prior to vehicle delivery to the customer.

Skills

Strong organizational skills

Clear communication

Valid driver’s license

Tools

CCC1

Job description

Classic Collision is seeking a Collision Estimator in Georgia to lead customers from drop-off to delivery, preparing estimates for customers or insurers. You will coordinate with insurers and technicians to ensure accurate damage identification and a positive customer experience, while maintaining satisfaction scores and performing final quality checks before delivery.

Applicants should have 18+ years, a valid driver’s license, and familiarity with CCC1 or similar estimating systems; I-CAR/ASE