Collision Estimator: Customer-Focused Auto Repair & Claims

Gerber Collision & Glass; Abilene (TX); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

PTO

Parental Leave

Medical Insurance

401(k) with match

Job summary

Gerber Collision & Glass in Abilene, TX is seeking an Estimator to provide accurate vehicle damage appraisals, manage DRP communications, and coordinate repairs with customers and insurance companies.

The role requires 1–2 years DRP estimating, CCC/Mitchell experience, and 2+ years in AR/AP or customer service; high school diploma; valid license; I-CAR training a plus.

Join a team focused on KPIs with comprehensive benefits, training opportunities, and ongoing career growth.

Qualifications

• Minimum education and experience as described in the job posting.
• Experience with DRP estimating and repair coordination is required.
• Strong customer service skills and insurance liaison experience preferred.

Responsibilities

• Document customer interactions accurately and timely.
• Provide customers with clear repair timelines and status.
• Coordinate with insurers and shop teams to align repairs with KPIs.
• Maintain DRP compliance and accurate damage appraisals.
• Assist in daily store operations as required.

Skills

Collision DRP Estimating

CCC/Mitchell experience

Accounts Receivable/Payables

Customer service

Education

High School Diploma

Tools

I-CAR Training

Job description

Gerber Collision & Glass in Abilene, TX is seeking an Estimator to provide accurate vehicle damage appraisals, manage DRP communications, and coordinate repairs with customers and insurance companies.

The role requires 1–2 years DRP estimating, CCC/Mitchell experience, and 2+ years in AR/AP or customer service; high school diploma; valid license; I-CAR training a plus.

Join a team focused on KPIs with comprehensive benefits, training opportunities, and ongoing career growth.