Collision Estimator – Customer-First Auto Repairs

Gerber Collision & Glass; Zachary (LA); Presencial; USD 49.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus opportunities

Descripción de la vacante

Gerber Collision & Glass Zachary, LA is seeking an Estimator to deliver exceptional customer experiences by creating detailed estimates and coordinating repairs with insurance providers. You’ll document all communications, guide clients through the repair process, and ensure alignment with KPIs across the team.

The role requires knowledge of OE guidelines, basic computer skills, and at least 1 year in a similar capacity; a valid driver’s license is required and I-CAR training may be pursued.

Formación

• Knowledge of repairs and OE guidelines.
• Awareness of where to look for answers.
• Basic computer skills.
• Compliance for DRP’s.
• Minimum of 1 year experience.
• Willing to complete I-CAR Training.

Responsabilidades

• Document and update every customer interaction accurately.
• Provide timely information and guide customers through the repair process.
• Ensure compliance with insurance client requirements and DRP processes.
• Communicate customer requests to the appropriate team members.
• Participate in production walks and safety meetings as required.

Conocimientos

Customer service

Communication

Driver's License

I-CAR Training

Educación

High School Diploma or equivalent

Descripción del empleo

Gerber Collision & Glass Zachary, LA is seeking an Estimator to deliver exceptional customer experiences by creating detailed estimates and coordinating repairs with insurance providers. You’ll document all communications, guide clients through the repair process, and ensure alignment with KPIs across the team.

The role requires knowledge of OE guidelines, basic computer skills, and at least 1 year in a similar capacity; a valid driver’s license is required and I-CAR training may be pursued.