Collision Estimator — Customer-First Auto Repair

Boyd Group; Danville (VA); In loco; USD 50.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Signing bonus

Commission-based pay

Performance bonuses

Descrizione del lavoro

Gerber Collision & Glass in Danville, VA is seeking an Estimator to provide a top-tier customer experience by creating accurate vehicle repair estimates and coordinating repair needs with customers and insurance companies.

You will document interactions, guide customers through the repair process, ensure compliance with DRPs and insurance programs, and participate in daily production walks with the management team.

Competenze

• Knowledge of CCC1 Estimating System.
• Knowledge of Repairs and OE Guidelines.
• High School Diploma or equivalent.
• Awareness of where to look for answers.
• Basic Computer Skills.
• Compliance for DRP’s.
• Minimum of 1-year experience.
• Valid Driver’s License.

Mansioni

• Provide customers with accurate estimates and coordinate repair needs with customers and insurance companies.
• Document all customer interactions accurately and guide them through the repair process.
• Ensure compliance with insurance client requirements and DRP procedures.
• Participate in daily production walks with management and assist team as needed.

Conoscenze

Customer service

Communication

Problem solving

Formazione

High School Diploma or equivalent

Strumenti

CCC1 Estimating System

Basic Computer Skills

Descrizione del lavoro

Gerber Collision & Glass in Danville, VA is seeking an Estimator to provide a top-tier customer experience by creating accurate vehicle repair estimates and coordinating repair needs with customers and insurance companies.

You will document interactions, guide customers through the repair process, ensure compliance with DRPs and insurance programs, and participate in daily production walks with the management team.