Collision Estimator: Customer‑Centric Auto Repairs

Boyd Group; Elgin (IL); Sur place; USD 60 000 - 180 000; Plein temps

Avantages offerts par ce poste

Annual PTO

Paid Parental Leave

6 paid holidays

Medical, Prescription Drug, Dental & V

Vision Insurance

401(k) with company match

Short-Term Disability & Life Insurance

Voluntary Life Insurance

Continuing Education Opportunities

Safety Glasses allowance

Uniform Stipend

Voluntary Daily Pay

Résumé du poste

Gerber Collision & Glass in Elgin, IL is seeking an Estimator to deliver an exceptional customer experience by accurately assessing vehicle damage, preparing estimates, and coordinating repairs with customers and insurers. You will guide clients through the repair process and ensure clear communication throughout the workflow.

Join a collaborative team, uphold WOW operating standards, and work toward KPIs in a fast-paced collision repair environment.

Qualifications

• Knowledge of repairs and OE guidelines.
• Basic computer skills.
• Compliance for DRP’s minimum of 1-year experience.
• Must be willing to complete I-CAR Training.
• Valid driver’s license.

Responsabilités

• Document and update every customer interaction with pertinent details.
• Provide accurate information and guide customers through the repair process.
• Ensure compliance with insurance client requirements and WOW operating methods.
• Communicate customer requests to the team.
• Greet customers with positive energy in person and on the phone.
• Participate in daily production walks with the Management Team.

Connaissances

Knowledge of Repairs and OE Guidelines

Basic Computer Skills

DRP Compliance (1 year)

I-CAR Training willingness

Valid Driver’s License

Formation

High School Diploma or equivalent

Description du poste

Gerber Collision & Glass in Elgin, IL is seeking an Estimator to deliver an exceptional customer experience by accurately assessing vehicle damage, preparing estimates, and coordinating repairs with customers and insurers. You will guide clients through the repair process and ensure clear communication throughout the workflow.

Join a collaborative team, uphold WOW operating standards, and work toward KPIs in a fast-paced collision repair environment.