Collision Estimator: Client‑Facing Growth + 401K

Classic Collision Corporate Services LLC; Cleveland (TN); Presencial; USD 40.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company match 401K

Paid Time Off - 6 Paid Holidays

Rewarding Work

Descripción de la vacante

Classic Collision in Cleveland, TN is hiring a collision estimator to be the primary contact for customers from drop-off through delivery. You will prepare estimates for customers and insurance partners, coordinate with insurers to manage claims, and communicate progress to customers and technicians to ensure timely, quality repairs.

Qualifications include 18+, valid driver's license, clear written and verbal communication, familiarity with CCC1 estimating, and preferred I-CAR/ASE certification.

Formación

• Minimum 18 years of age.
• Valid Driver's License required.
• Excellent written and verbal communication.
• Familiar with CCC1 estimating system.
• I-CAR / ASE certification preferred.
• Strong organizational skills.
• Background check required.

Responsabilidades

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
• Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines.
• Partners with the insurance companies to manage customers claim to insure the best customer experience.
• Maintains communication with customers providing updates on repair process.
• Coordinates with technicians to confirm all aspects of the damages are identified.
• Maintains customer satisfaction scores according to company standards.
• Perform quality inspection prior to vehicle delivery to the customer.
• Perform other related duties as assigned.

Conocimientos

CCC1 estimating

Strong communication

Organizational skills

Customer service focus

Herramientas

CCC1 Estimating System

Descripción del empleo

Classic Collision in Cleveland, TN is hiring a collision estimator to be the primary contact for customers from drop-off through delivery. You will prepare estimates for customers and insurance partners, coordinate with insurers to manage claims, and communicate progress to customers and technicians to ensure timely, quality repairs.

Qualifications include 18+, valid driver's license, clear written and verbal communication, familiarity with CCC1 estimating, and preferred I-CAR/ASE certification.