Collision Estimator: Elevate Customer Repair Experience

Classic Collision; Titusville (FL); Sur place; USD 55 000 - 90 000; Plein temps

Avantages offerts par ce poste

Paid Weekly

Continuous Training

Supportive Team Culture

Company match 401K

Medical/Dental/Vision

Paid Time Off - 6 Paid Holidays

Rewarding Work

Résumé du poste

Classic Collision is hiring a Collision Estimator to lead the estimating process and act as the primary liaison with customers from drop-off to delivery. You will prepare estimates for customers and insurers, coordinate with insurers, and ensure accurate damages are identified and documented.

The role requires estimating experience (CCC1 preferred) and I-CAR/ASE certifications are a plus; strong communication and organizational skills are essential. Competitive benefits apply.

Qualifications

• Must be at least 18 years of age.
• Valid Driver's License Required.
• Ability to provide clear, concise information in writing, via phone and in-person.
• Prior collision estimating experience preferred.
• Familiar with estimating systems CCC1 preferred.
• I-CAR / ASE certification preferred.
• Strong organizational skills
• Successful completion of background check required.

Responsabilités

• Serves as the primary point of contact for the customer throughout the repair process from drop-off to delivery.
• Prepares estimate for customer and/or insurance partners according to guidelines.
• Partners with insurance companies to manage claims for best customer experience.
• Maintains communication with customers providing updates on repair progress.
• Coordinates with technicians to confirm all damages are identified.
• Maintains customer satisfaction scores according to standards.
• Performs quality inspection prior to vehicle delivery.
• Performs other related duties as assigned.

Connaissances

Collision estimating experience

CCC1 estimating system

I-CAR / ASE certification

Strong organizational skills

Clear written/verbal communication

Background check clearance

Outils

CCC1

Description du poste

Classic Collision is hiring a Collision Estimator to lead the estimating process and act as the primary liaison with customers from drop-off to delivery. You will prepare estimates for customers and insurers, coordinate with insurers, and ensure accurate damages are identified and documented.

The role requires estimating experience (CCC1 preferred) and I-CAR/ASE certifications are a plus; strong communication and organizational skills are essential. Competitive benefits apply.