Collision Estimator — Claims & Repair Estimates

Classic Collision; Charlotte (NC); Vor Ort; USD 60.000 - 100.000; Vollzeit

Benefits dieser Stelle

Paid Weekly

Continuous Training

Supportive Team Culture

Company match 401K

Medical/Dental/Vision

Paid Time Off - 6 Paid Holidays

Rewarding Work

Zusammenfassung

Classic Collision is seeking a Collision Estimator to join our Charlotte, NC team. You will be the primary contact for customers during repairs, prepare estimates for customers and insurers, and coordinate with insurance partners to ensure a smooth claims process.

The role supports a commission-based compensation structure tied to sales volume, with ongoing training and a supportive team culture. Candidates with CCC1 experience and I-CAR/ASE certifications are preferred.

Qualifikationen

• Must be at least 18 years of age.
• Valid Driver's License Required
• Ability to provide clear, concise information in writing, via phone and in-person.
• Prior collision estimating experience preferred.
• Familiar with estimating systems CCC1 preferred.
• I-CAR / ASE certification preferred.

Aufgaben

• Serves as the primary point of contact for the customer throughout the repair process from the point of drop-off through the delivery of the completed vehicle.
• Prepares estimate for customer and or insurance partners according to manufacturer and Classic Collision guidelines.
• Partners with the insurance companies to manage customers claim to insure the best customer experience.
• Maintains communication with customers providing updates on repair process.
• Coordinates with technicians to confirm all aspects of the damages are identified.
• Maintains customer satisfaction scores according to company standards.
• Perform quality inspection prior to vehicle delivery to the customer.
• Perform other related duties as assigned.

Kenntnisse

Strong organizational skills

Tools

CCC1 estimating software

I-CAR / ASE certification

Jobbeschreibung

Classic Collision is seeking a Collision Estimator to join our Charlotte, NC team. You will be the primary contact for customers during repairs, prepare estimates for customers and insurers, and coordinate with insurance partners to ensure a smooth claims process.

The role supports a commission-based compensation structure tied to sales volume, with ongoing training and a supportive team culture. Candidates with CCC1 experience and I-CAR/ASE certifications are preferred.