Collision Customer Service Specialist

Caliber; Miami (FL); Vor Ort; USD 19.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision from day one

Weekly pay + overtime

Paid vacation & holidays

Career growth opportunities

Hands-on production shop experience

Zusammenfassung

Caliber Collision in Miami, FL is seeking a Customer Service Consultant to greet customers, assess needs, and guide them through the repair process. You will support estimators, manage drop-offs, document vehicles, arrange transportation, and handle paperwork with a focus on clear communication and timely service.

Ideal candidates have 2+ years in customer-facing roles, a valid driver's license, and a commitment to world-class service in a busy shop environment. Benefits start day one.

Qualifikationen

• 2+ years of customer facing experience; sales experience a plus.
• Must have a valid driver's license and be eligible for coverage under our company insurance policy.

Aufgaben

• Greet customers in person or on the phone and determine their needs.
• Provide guidance and assistance to customers and coordinate with collision estimators.
• Handle drop-offs, map/mark and photograph vehicles, arrange transportation, and prepare paperwork.
• Perform active customer deliveries while communicating with customers, teammates and vendors.

Kenntnisse

Customer facing experience

Communication skills

Multitasking

Attention to detail

Jobbeschreibung

Caliber Collision in Miami, FL is seeking a Customer Service Consultant to greet customers, assess needs, and guide them through the repair process. You will support estimators, manage drop-offs, document vehicles, arrange transportation, and handle paperwork with a focus on clear communication and timely service.

Ideal candidates have 2+ years in customer-facing roles, a valid driver's license, and a commitment to world-class service in a busy shop environment. Benefits start day one.