Collision Center GM: Lead Teams, Drive KPIs & Growth

Boyd Group; Eugene (OR); On-site; USD 75,000 - 107,000; Full time

Benefits offered by this job

Annual PTO

Parental Leave

6 paid holidays annually

Medical, Prescription Drug, Dental & V

Vision Insurance on Day 1

401(k) Retirement Plan with company or

Job summary

Gerber Collision & Glass is seeking a General Manager to lead the daily operations of the Collision Center, ensuring an exceptional customer experience and achieving KPI and insurance metrics in line with company policies.

You will coach staff, oversee budgets, manage labor and safety, and uphold high professional standards. This role requires proven leadership in collision repair and a commitment to WOW standards. Join a storied team supported by The Boyd Group with strong benefits.

Qualifications

• Proven leadership experience in a collision repair environment or similar role.
• Post-Secondary Education or equivalent.
• Strong communication skills, written and verbal.
• Attention to detail with high accuracy.
• Ability to motivate others via coaching tools and management skills.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth
• Provide training for all staff as necessary.
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
• Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings .Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

Skills

Leadership

Communication

Attention to detail

Education

Post-secondary education or equivalent

Job description

Gerber Collision & Glass is seeking a General Manager to lead the daily operations of the Collision Center, ensuring an exceptional customer experience and achieving KPI and insurance metrics in line with company policies.

You will coach staff, oversee budgets, manage labor and safety, and uphold high professional standards. This role requires proven leadership in collision repair and a commitment to WOW standards. Join a storied team supported by The Boyd Group with strong benefits.