Collision Center GM: Lead Team, Drive KPIs & WOW

Boyd Group; Lafayette (IN); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

PTO

Parental Leave

Paid Holidays

Insurance Day 1

401(k) Match

Disability & Life Insurance

Education Opportunities

Uniform Stipend

Daily Pay

Job summary

Gerber Collision & Glass is seeking a General Manager to lead the collision center's daily operations and deliver an outstanding customer experience. You will coach staff, manage budgets, and drive KPI and insurance metrics in a fast-paced environment.

The role requires proven leadership in collision repair, strong communication, and the ability to motivate teams while maintaining high safety and quality standards.

Qualifications

• Post-Secondary Education or equivalent. Proven leadership experience in a collision repair environment or similar role.
• Attention to detail and a high degree of accuracy. Ability to communicate clearly both verbally and in writing.
• Ability to motivate others utilizing effective coaching tools and management skills.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth
• Provide training for all staff as necessary
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.

Skills

Attention to detail

Communication

Coaching & management

Leadership

Education

Post-secondary education

Job description

Gerber Collision & Glass is seeking a General Manager to lead the collision center's daily operations and deliver an outstanding customer experience. You will coach staff, manage budgets, and drive KPI and insurance metrics in a fast-paced environment.

The role requires proven leadership in collision repair, strong communication, and the ability to motivate teams while maintaining high safety and quality standards.