Collision Center GM - Lead Teams, Drive KPIs, 401(k) + PTO

Gerber Collision (Idaho), Inc.; Kailua (HI); On-site; USD 83,000 - 118,000; Full time

Benefits offered by this job

Annual PTO

Parental Leave

6 paid holidays annually

Health Insurance Day 1

401(k) with company match

Short-Term Disability & Life Insurance

Education Opportunities

Uniform Stipend

Daily Pay option

Job summary

Gerber Collision & Glass in the United States is seeking a General Manager to lead the collision center’s daily operations, deliver exceptional customer experiences, and meet KPI and insurance metrics through strong team leadership and process discipline. You will coach staff, manage budgets, oversee safety, and drive throughput while maintaining high professional standards and a culture of WOW.

The role offers full-time employment with comprehensive benefits, salary in the 83k-118k range, and

Qualifications

• Post-Secondary Education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.
• Ability to communicate clearly and coach team.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth.
• Provide training for all staff as necessary.
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates.
• Manage all estimates to ensure labor mix is within established standards.
• Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings.
• Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

Skills

Leadership experience

Client experience focus

Clear communication

Coaching skills

Detail oriented

Education

Post-Secondary Education or equivalent

Job description

Gerber Collision & Glass in the United States is seeking a General Manager to lead the collision center’s daily operations, deliver exceptional customer experiences, and meet KPI and insurance metrics through strong team leadership and process discipline. You will coach staff, manage budgets, oversee safety, and drive throughput while maintaining high professional standards and a culture of WOW.

The role offers full-time employment with comprehensive benefits, salary in the 83k-118k range, and