Collision Center GM: Lead Teams & Drive Growth

Gerber Payroll Services, Inc.; Havelock (NC); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Annual PTO

Parental Leave

Health Insurance Day 1

401(k) Match

Disability & Life Insurance

Education Opportunities

Uniform Stipend

Daily Pay

Job summary

Gerber Collision & Glass is seeking a talented leader to drive the WOW plan and oversee the collision center’s operations in a growth-focused role.

You will manage budgets, forecast monthly targets, and lead staff to deliver excellent customer experiences while maintaining a safe, organized facility and meeting quality standards. The company highlights competitive benefits and ongoing training opportunities.

Qualifications

• Attention to detail and a high degree of accuracy.
• Ability to consistently demonstrate a successful client experience.
• Communicate clearly both verbally and in writing.
• Ability to motivate others utilizing effective coaching tools and management skills.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth.
• Provide training for all staff as necessary.
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm throughput and delivery dates.
• Manage all estimates to ensure labor mix is within established standards.
• Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings.
• Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

Skills

Attention to detail

Client experience focus

Clear communication

Coaching & leadership

Education

Post-secondary education

Job description

Gerber Collision & Glass is seeking a talented leader to drive the WOW plan and oversee the collision center’s operations in a growth-focused role.

You will manage budgets, forecast monthly targets, and lead staff to deliver excellent customer experiences while maintaining a safe, organized facility and meeting quality standards. The company highlights competitive benefits and ongoing training opportunities.