Collision Center GM - Lead Team, Drive Growth & Bonuses

Boyd Group Services; Johnstown (Cambria County); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Paid PTO

Parental Leave

Paid Holidays

Health Insurance Day 1

401(k) Match

Short-Term Disability

Life Insurance

Education Opportunities

Safety Glasses

Uniform Stipend

Daily Pay option

Job summary

Gerber Collision & Glass in the United States seeks a General Manager to lead the Collision Center, drive customer excellence, and hit KPI targets while ensuring safety and quality in daily operations.

The ideal candidate has post-secondary education or equivalent and proven leadership in a collision repair environment, with strong communication and coaching skills. The role includes comprehensive benefits and growth opportunities within The Boyd Group.

Qualifications

• Post-Secondary Education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth
• Provide training for all staff as necessary
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
• Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings .Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

Skills

Attention to detail

Client experience

Clear communication

Coaching skills

Education

Post-Secondary Education or equivalent

Job description

Gerber Collision & Glass in the United States seeks a General Manager to lead the Collision Center, drive customer excellence, and hit KPI targets while ensuring safety and quality in daily operations.

The ideal candidate has post-secondary education or equivalent and proven leadership in a collision repair environment, with strong communication and coaching skills. The role includes comprehensive benefits and growth opportunities within The Boyd Group.