Collision Center GM - Lead, Grow & Deliver WOW

Gerber Collision & Glass; Saint Robert (MO); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Annual PTO

Parental Leave

Paid Holidays

Health Insurance Day 1

401(k) Matching

Disability & Life Insurance

Education Opportunities

Uniform Stipend

Voluntary Daily Pay

Job summary

Gerber Collision & Glass in the United States seeks a General Manager to lead the collision center, delivering a superior customer experience while overseeing daily operations and policies. You will coach team members, ensure high quality standards, and drive performance in alignment with company goals.

Responsibilities include budgeting, sales tracking, staff development, safety, and CSI improvement. The role emphasizes hands-on leadership and daily presence in a fast-paced shop.

Qualifications

• Proven leadership experience in a collision repair environment or similar role.
• Post-Secondary Education or equivalent.

Responsibilities

• Ensure WOW plan is consistently executed.
• Prepare and manage annual and monthly operating budget.
• Forecast, target and track monthly sales, profit and expenses.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth
• Provide training for all staff as necessary
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
• Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

Skills

Leadership experience

Detail oriented

Clear communication

Coaching & management

Education

Post-Secondary Education or equivalent

Job description

Gerber Collision & Glass in the United States seeks a General Manager to lead the collision center, delivering a superior customer experience while overseeing daily operations and policies. You will coach team members, ensure high quality standards, and drive performance in alignment with company goals.

Responsibilities include budgeting, sales tracking, staff development, safety, and CSI improvement. The role emphasizes hands-on leadership and daily presence in a fast-paced shop.