Collision Center General Manager: Growth & Ops Leader

Boyd Group Services; Urbandale (IA); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

PTO

Parental leave

Paid holidays

Health/dental/vision insurance fromDay

401(k) with company match

Short-Term Disability & Life Insurance

Continuing Education

Uniform stipend

Daily Pay option

Job summary

Gerber Collision & Glass in the United States seeks a General Manager to lead day-to-day operations of the collision center, ensuring exceptional customer experience and KPI achievement. You will coach teams, manage budgets, and drive safety and quality standards across all processes.

The role requires proven leadership in collision repair, strong communication, and the ability to motivate staff to deliver top-tier service. Competitive benefits and career growth opportunities are offered.

Qualifications

• Post-Secondary Education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.
• Strong communication and coaching skills.

Responsibilities

• Ensure WOW (Wow Operating Way) plan is executed consistently.
• Prepare and manage annual and monthly operating budgets for the collision center.
• Forecast, target and track monthly sales, profit and expenses.
• Deliver formal annual and informal monthly performance reviews.
• Monitor accounts payable/receivable related to the Collision Center.
• Maintain a clean, organized repair facility at all times.
• Oversee shop equipment maintenance, including the paint booth.
• Provide training for staff as necessary.
• Enforce safety gear usage and dress code.
• Open/close facility daily per procedures.
• Lead daily production meetings to confirm throughput and delivery dates.
• Manage estimates to ensure labor mix within standards; manage store capacity.
• Lead and manage all repair facility staff.
• Facilitate monthly Health & Safety and staff meetings; attend managers meetings.

Skills

Leadership

Collision repair

Attention to detail

Communication

Coaching

Team motivation

Education

Post-Secondary Education

Job description

Gerber Collision & Glass in the United States seeks a General Manager to lead day-to-day operations of the collision center, ensuring exceptional customer experience and KPI achievement. You will coach teams, manage budgets, and drive safety and quality standards across all processes.

The role requires proven leadership in collision repair, strong communication, and the ability to motivate staff to deliver top-tier service. Competitive benefits and career growth opportunities are offered.