Collision Center GM: Lead Growth, Quality & Team

Select Collision Group; Hillsboro (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

CollisionRight is seeking a General Manager in Hillsboro, OH to lead a repair center with full accountability for financial performance, operations, teammates, customer experience, quality, safety, and local market growth.

The role drives a high-performing, teammate- and customer-focused culture, aligning with regional partners and Support Center to execute standards, develop talent, strengthen relationships, and continuously improve center performance.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Minimum 3 years of leadership experience in collision repair or related field.
• Demonstrated ability to lead teams and drive financial, operational, customer, and people results.
• Strong financial acumen with experience managing P&L, budgets, costs, and productivity.
• Proven ability to use KPIs, scorecards, and operational data to identify trends and improve results.
• Ability to build effective relationships with teammates, customers, partners, and cross-functional teams.
• Valid driver's license and ability to meet company driving requirements.

Responsibilities

• Lead overall performance of the collision repair center, including P&L, revenue, expenses, and resources.
• Drive monthly operating plans and KPIs by ensuring teams understand expectations and have training and accountability.
• Review financials and operations to identify trends and initiate corrective actions.
• Partner with Regional Manager to set goals, develop action plans, and communicate progress.
• Provide leadership, coaching, and accountability to center teammates, fostering a high-performing culture.
• Develop center leadership and succession planning, and support internal growth opportunities.
• Ensure staffing alignment and effective center resource management.
• Maintain center policies and leadership expectations across the organization.

Skills

Leadership experience

Financial management

KPIs & performance data

Communication

Problem solving

Driver's license

Education

Bachelor's degree in business/management

Job description

CollisionRight is seeking a General Manager in Hillsboro, OH to lead a repair center with full accountability for financial performance, operations, teammates, customer experience, quality, safety, and local market growth.

The role drives a high-performing, teammate- and customer-focused culture, aligning with regional partners and Support Center to execute standards, develop talent, strengthen relationships, and continuously improve center performance.