Collision Center General Manager: Lead KPI Success

Boyd Group; Durham (NC); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Annual PTO

Parental Leave

Holiday pay

Health Insurance

401(k)

Short-Term Disability

Life Insurance

Education Opportunities

Safety Glasses

Uniform Stipend

Daily Pay

Job summary

Gerber Collision & Glass in Durham, NC is seeking a General Manager to lead the Collision Center operations and deliver exceptional customer experiences. You will oversee budgets, forecasting, staff development, safety, and daily production, while maintaining high professional standards and alignment with company goals. Join a team that values hands-on leadership and continuous improvement, with comprehensive benefits and career growth within The Boyd Group.

Qualifications

• Proven leadership experience in a collision repair environment.
• Post-secondary education or equivalent required.
• Strong communication and team coaching skills.
• Ability to manage budgets and performance reviews.

Responsibilities

• Lead and manage all repair facility personnel.
• Prepare and manage annual and monthly operating budgets.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain accounts payable and receivable for the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Provide training for staff and ensure safety standards.

Skills

Leadership

Attention to detail

Client experience

Communication

Coaching

Education

Post-Secondary Education or equivalent

Job description

Gerber Collision & Glass in Durham, NC is seeking a General Manager to lead the Collision Center operations and deliver exceptional customer experiences. You will oversee budgets, forecasting, staff development, safety, and daily production, while maintaining high professional standards and alignment with company goals. Join a team that values hands-on leadership and continuous improvement, with comprehensive benefits and career growth within The Boyd Group.