Collision Center General Manager - Lead & Grow

Boyd Group Services; Tucson (AZ); On-site; USD 75,000 - 107,000; Full time

Benefits offered by this job

Paid PTO

Parental leave

Paid holidays

Medical insurance

401(k) match

Disability & life insurance

Voluntary life insurance

Education opportunities

Safety glasses

Uniform stipend

Daily pay option

Job summary

Gerber Collision & Glass is seeking a General Manager to lead daily operations of the collision center, deliver an exceptional customer experience, and drive performance. You will coach and empower team members, manage budgets, and ensure safety and quality standards across all touchpoints.

This role requires proven leadership in collision repair, strong attention to detail, and excellent communication. You will forecast sales, review performance, and align staff with company policies to

Qualifications

• Post-Secondary Education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.
• Attention to detail and a high degree of accuracy.
• Ability to communicate clearly both verbally and in writing.
• Ability to motivate others using effective coaching tools and management skills.

Responsibilities

• Ensure consistent execution of WOW plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth.
• Provide training for all staff as necessary.
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates.
• Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings .Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

Skills

Attention to detail

Client experience

Clear communication

Coaching & management

Education

Post-Secondary Education or equivalent

Leadership experience in collision repair

Job description

Gerber Collision & Glass is seeking a General Manager to lead daily operations of the collision center, deliver an exceptional customer experience, and drive performance. You will coach and empower team members, manage budgets, and ensure safety and quality standards across all touchpoints.

This role requires proven leadership in collision repair, strong attention to detail, and excellent communication. You will forecast sales, review performance, and align staff with company policies to