Collision Center General Manager — Lead & Drive Results

Holdings LLC; Dayton (OH); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

The Boyd Group is seeking a General Manager to lead our Dayton collision center, ensuring exceptional customer experience while directing day-to-day operations and adherence to policies. You will coach staff, manage budget, and drive performance to meet KPI and insurance metrics.

Responsibilities include budgeting, forecasting, performance reviews, safety coaching, and daily production oversight. A proven leadership background in collision repair is required, with a focus on quality and

Qualifications

• Post-Secondary Education or equivalent.
• Proven leadership experience in a collision repair environment or similar role.

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Prepare and manage the annual and monthly operating budget of the collision center.
• Forecast, target and track monthly sales, profit and expense objectives.
• Deliver formal annual performance reviews and informal monthly performance reviews.
• Monitor and maintain all A/P and A/R relating to the Collision Center.
• Maintain a clean and organized repair facility at all times.
• Monitor all maintenance required for all shop equipment, including the paint booth.
• Provide training for all staff as necessary.
• Ensure all staff wear proper safety gear and adhere to dress code.
• Open and close the facility daily as per established procedures.
• Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates
• Manage all estimates to ensure labor mix is within established standards. Manage store capacity.
• Lead and manage all repair facility personnel.
• Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings.
• Attend training, information sessions and workshops recommended by Senior Leadership Team.
• Store CSI performance review and follow up within 24 hours.

Skills

Attention to detail

Client experience

Clear communication

Coaching skills

Education

Post-secondary education or equivalent

Job description

The Boyd Group is seeking a General Manager to lead our Dayton collision center, ensuring exceptional customer experience while directing day-to-day operations and adherence to policies. You will coach staff, manage budget, and drive performance to meet KPI and insurance metrics.

Responsibilities include budgeting, forecasting, performance reviews, safety coaching, and daily production oversight. A proven leadership background in collision repair is required, with a focus on quality and