Collision Center General Manager - KPI-Driven Leader

Gerber Collision & Glass; McDonough (GA); On-site; USD 75,000 - 107,000; Full time

Benefits offered by this job

PTO entitlement

Parental leave

Paid holidays

Medical Insurance (Day 1)

401(k) with company match

Disability & Life Insurance

Education opportunities

Safety glasses provided

Uniform stipend

Daily pay option

Job summary

Gerber Collision & Glass in McDonough, GA is seeking a General Manager to lead the daily operations of the collision center, delivering an exceptional customer experience and driving performance in safety, quality, and efficiency.

You will coach team members, manage budgets, and ensure policy adherence while maintaining the highest professional standards and alignment with company goals.

Qualifications

• Attention to detail and a high degree of accuracy.
• Ability to consistently deliver a positive client experience.
• Strong written and verbal communication skills.
• Proven ability to motivate and coach teams toward goals.

Responsibilities

• Lead daily operations of the collision center to meet KPI and insurance metrics.
• Coach and empower team members to achieve performance and success.
• Maintain highest quality standards of professionalism in serving customers.
• Oversee budgets, forecasts, and monthly expenditures; manage labor mix.

Skills

Attention to detail

Customer focus

Clear communication

Leadership coaching

Education

Post-secondary education or equivalent

Job description

Gerber Collision & Glass in McDonough, GA is seeking a General Manager to lead the daily operations of the collision center, delivering an exceptional customer experience and driving performance in safety, quality, and efficiency.

You will coach team members, manage budgets, and ensure policy adherence while maintaining the highest professional standards and alignment with company goals.