Collision Center Front Desk & Admin Support

Lawrence Chevrolet; Lawrence (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development

Job summary

Commonwealth Motors in Lawrence, MA seeks a Collision Center Office Assistant/Receptionist. This full-time hourly role provides top-notch customer service and handles administrative tasks in the Collision Center office.

The ideal candidate has strong communication, organizational, and multitasking skills, with a preference for automotive service experience and bilingual English/Spanish abilities. Drivers license is required and opportunities for growth are available.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license required.
• Prior customer service experience preferred, ideally in automotive.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office and related software.
• Ability to work in a fast-paced environment and multitask.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Greet customers in a friendly, professional manner and direct them to the appropriate department or staff member.
• Answer incoming phone calls and route or take detailed messages.
• Schedule appointments and collect all necessary information accurately.
• Maintain a clean, organized reception and waiting area.
• Assist with general administrative tasks such as filing and data entry.
• Communicate with technicians and customers to provide updates on repairs.

Skills

Customer service

Communication

Organizational

Multitasking

Teamwork

Bilingual

Education

High school diploma

Tools

Microsoft Office

Job description

Commonwealth Motors in Lawrence, MA seeks a Collision Center Office Assistant/Receptionist. This full-time hourly role provides top-notch customer service and handles administrative tasks in the Collision Center office.

The ideal candidate has strong communication, organizational, and multitasking skills, with a preference for automotive service experience and bilingual English/Spanish abilities. Drivers license is required and opportunities for growth are available.