Collision Center CSR - Growth & Day-1 Benefits

calibercollision; Landover (MD); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Weekly Pay

Overtime Eligible

Vacation & Holidays

Career Growth

Hands-on Experience

Job summary

Caliber Collision in Landover, MD is hiring a Customer Service Representative to greet customers, coordinate rental car/tow services, and support load level planning. The role requires strong communication and the ability to navigate multiple software systems while delivering friendly, precise service in a busy collision center.

The position offers weekly pay, overtime eligibility, and benefits from day one, with opportunities for career growth and advancement within the company.

Qualifications

• 1+ years of experience in a customer-facing environment.
• Ability to provide extraordinary customer service.
• Comfort working in a fast-paced production shop setting.

Responsibilities

• Greet customers and provide extraordinary customer service.
• Coordinate Rental Car/Tow and insurance partners to offer one-stop service.
• Monitor center work volume and advise load level requests as needed.
• Maintain knowledge of insurance partner requirements for authorizations, billing, and loads.

Skills

Customer service

Verbal communication

Written communication

MS Office

Multitasking

Collaboration

Tools

Microsoft Office Suite

Job description

Caliber Collision in Landover, MD is hiring a Customer Service Representative to greet customers, coordinate rental car/tow services, and support load level planning. The role requires strong communication and the ability to navigate multiple software systems while delivering friendly, precise service in a busy collision center.

The position offers weekly pay, overtime eligibility, and benefits from day one, with opportunities for career growth and advancement within the company.