Collision Auto Admin & Customer Care Pro — Bonus Eligible

Boyd Group; Greenville (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

The Boyd Group is seeking a detail-oriented administrative professional for an on-site role in Greenville, GA. You will schedule vehicle repairs, manage insurance authorizations, and prepare repair orders, while maintaining clear documentation in CCC One and ARMS systems.

Strong communication and customer service skills are essential. Ideal candidates have a high school diploma or GED, 1 year of related experience, and a valid driver’s license.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year experience in a similar admin role.
• Preferred 1 year in auto body or similar environment including customer service.
• Valid driver’s license.

Responsibilities

• Schedule vehicle repair appointments using CCC One and appropriate scripts.
• Retrieve insurance assignments and obtain repair authorizations.
• Prepare RO work packets with QC checklists, parts lists, and windshield tags.
• Document communications with customers and insurance partners in CCC One.
• Manage ARMS rental information and ensure alignment with CCC One.

Skills

Multitasking under pressure

Attention to detail

Office equipment & computer basics

Verbal & written communication

Sales drive & customer service

Education

High School Diploma or GED

Tools

CCC One

ARMS

Job description

The Boyd Group is seeking a detail-oriented administrative professional for an on-site role in Greenville, GA. You will schedule vehicle repairs, manage insurance authorizations, and prepare repair orders, while maintaining clear documentation in CCC One and ARMS systems.

Strong communication and customer service skills are essential. Ideal candidates have a high school diploma or GED, 1 year of related experience, and a valid driver’s license.