Collections Specialist: Paid Training & Growth

MCI Careers; Farmers Branch (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth

Paid Training

Job summary

MCI Careers in Farmers Branch, Texas, is hiring a full-time Collections Representative. The role involves reaching out to customers to resolve past due accounts, utilizing negotiation skills to promote timely payments. Ideal candidates are motivated and possess strong communication and customer service skills. The position includes comprehensive training and various benefits like paid time off, incentives, and health plans after 60 days of employment.

Qualifications

• Must be 18 years of age or older.
• Basic knowledge of Microsoft Office Suite.
• Excellent organizational skills.

Responsibilities

• Reach out to open accounts using contact center technology.
• Negotiate payment terms with empathy and professionalism.
• Follow required scripts and procedures.

Skills

Organizational skills

Written and oral communication

Customer service orientation

Conflict resolution

Negotiation skills

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers in Farmers Branch, Texas, is hiring a full-time Collections Representative. The role involves reaching out to customers to resolve past due accounts, utilizing negotiation skills to promote timely payments. Ideal candidates are motivated and possess strong communication and customer service skills. The position includes comprehensive training and various benefits like paid time off, incentives, and health plans after 60 days of employment.