Collections Specialist: Empathetic Negotiator

MCI Careers; Killeen (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Paid Training

Job summary

MCI Careers is seeking a Collections Agent in Killeen, Texas, to respectfully recover past due consumer accounts. This role offers professional training and provides an opportunity for personal growth while working in a supportive environment.

The ideal candidate should possess strong negotiation and organizational skills, along with a high school diploma. Compensation varies based on experience, complemented by a robust benefits package including health benefits and paid time off.

Qualifications

• 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Reliability and commitment to regular attendance.
• Aptitude for conflict resolution and problem solving.

Responsibilities

• Reach out to open accounts using contact center technology.
• Negotiate payment terms professionally.
• Meet monthly goals and assigned duties.

Skills

Organizational skills

Communication skills

Customer service orientation

Negotiation skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers is seeking a Collections Agent in Killeen, Texas, to respectfully recover past due consumer accounts. This role offers professional training and provides an opportunity for personal growth while working in a supportive environment.

The ideal candidate should possess strong negotiation and organizational skills, along with a high school diploma. Compensation varies based on experience, complemented by a robust benefits package including health benefits and paid time off.