Collections Specialist: Paid Training + Commission Bonuses

The CBE Group, Inc.; Cedar Falls (IA); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

3 weeks of paid training

Commissions ranging $300 to $600 per month

Job summary

The CBE Group, Inc. is hiring a Collection Associate in Cedar Falls to assist consumers in resolving their accounts ethically and professionally. The role requires a high school diploma and a strong customer service mindset.

Responsibilities include collections activities, ensuring compliance, and meeting productivity standards. The position offers $14.00 – $15.00 per hour, plus potential commissions based on performance.

Qualifications

• At least 18 years of age.
• 9+ months of work history (customer service experience preferred).
• Computer and typing skills required.
• Excellent attendance.
• Self-starter with great attention to detail.

Responsibilities

• Responsible for collections activities, ensuring compliance with company standards.
• Assist consumers to resolve their accounts effectively.
• Meet productivity and call quality standards set by the company.

Skills

Customer service mindset

Strong communication skills

Problem solving skills

Attention to detail

Ability to handle multiple tasks

Education

High School Diploma or GED

Job description

The CBE Group, Inc. is hiring a Collection Associate in Cedar Falls to assist consumers in resolving their accounts ethically and professionally. The role requires a high school diploma and a strong customer service mindset.

Responsibilities include collections activities, ensuring compliance, and meeting productivity standards. The position offers $14.00 – $15.00 per hour, plus potential commissions based on performance.