Government Collections Specialist – Fast-Paced, Commission

The CBE Group, Inc.; Cedar Falls (IA); Vor Ort; USD 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Excellent starting wage

Commission potential

Tuition reimbursement

Referral bonuses

Ongoing training

Zusammenfassung

The CBE Group, Inc. in Cedar Falls, Iowa is seeking a Government Collection Specialist to join our team. You will handle 100–150 calls daily in a fast-paced call center, guiding consumers toward solutions while delivering outstanding service.

Competitive starting wage with potential commissions, comprehensive benefits, paid training, and opportunities for advancement. Background checks and drug testing are required for employment.

Qualifikationen

• US citizenship or 3-year legal residence is required.
• Background checks and drug testing are required.
• Excellent customer service and communication skills are expected.

Aufgaben

• Provide excellent customer service to all consumers and third parties on inbound and outbound calls.
• Handle between 100-150 calls per day in a call center environment.
• Be a problem-solver and help consumers reach a resolution on their account.
• Utilize a call flow to guide you through calls and locate consumer contact information.
• Positively and efficiently implement changes required by the client.
• Review management-provided statistics to meet job requirements.
• Collaborate with management on personal growth and opportunities.
• Work in a positive, collaborative manner with co-workers.

Kenntnisse

Motivated

Engaged

Disciplined

Personable

Competitive

Problem solver

Eager

Outgoing

Reliable

Effective Communicator

Ausbildung

High school or GED

Jobbeschreibung

The CBE Group, Inc. in Cedar Falls, Iowa is seeking a Government Collection Specialist to join our team. You will handle 100–150 calls daily in a fast-paced call center, guiding consumers toward solutions while delivering outstanding service.

Competitive starting wage with potential commissions, comprehensive benefits, paid training, and opportunities for advancement. Background checks and drug testing are required for employment.