Cust. Service & Collections - Flexible Hours + Commission

CBE Companies; Cedar Falls (IA); On-site; USD 19,286 - 20,664; Full time

Job summary

CBE Companies in Cedar Falls is looking for a full-time Customer Service/Collections Agent. Enjoy a flexible schedule with the chance to earn competitive pay ranging from $14.00 to $15.00 per hour plus commissions. You'll assist consumers in resolving their accounts while receiving 3 weeks of paid training. Ideal candidates should have a customer service mindset and strong communication skills. Join our team and contribute to an inclusive and dynamic work environment.

Qualifications

• At least 18 years of age.
• 9+ months of work history, preferably in customer service.
• Computer and typing skills required.

Responsibilities

• Assist consumers in resolving accounts ethically and transparently.
• Meet productivity and call quality standards.
• Achieve schedule adherence and compliance expectations.

Skills

Customer service mindset

Strong communication skills

Problem solving skills

Ability to handle multiple tasks

Attention to detail

Education

High School Diploma or GED

Job description

CBE Companies in Cedar Falls is looking for a full-time Customer Service/Collections Agent. Enjoy a flexible schedule with the chance to earn competitive pay ranging from $14.00 to $15.00 per hour plus commissions. You'll assist consumers in resolving their accounts while receiving 3 weeks of paid training. Ideal candidates should have a customer service mindset and strong communication skills. Join our team and contribute to an inclusive and dynamic work environment.