Collections Specialist

Insight Global; California; Remote; USD 38,000 - 62,000; Full time

Job summary

Insight Global is seeking a Credit and Collections Representative to support a large customer base in a fully remote role, preferably in PST or MST. You will focus on reducing delinquency, contacting customers about payment status, and handling high-volume calls to keep accounts current.

The ideal candidate has collections/credit experience, proficiency with Microsoft Office, and thrives in a fast-paced environment, delivering accurate information and resolving payment issues efficiently.

Qualifications

• HS Diploma is required.
• Experience in collections and credit.
• Proficient with Microsoft Office.
• Able to work in a high-volume, fast-paced environment.

Responsibilities

• Reduce delinquency for assigned accounts.
• Contact customers regarding payment status.
• Answer incoming customer calls.
• Assist customers and profit centers to resolve disputed invoices.
• Coordinate with general contractors for jobs and arrange joint checks.
• Update and amend customer maintenance information.
• Perform other duties as assigned by Credit Supervisor.

Skills

Collections experience

Credit experience

Customer service

Communication

Education

HS Diploma

Tools

Microsoft Office

Job description

Insight Global is looking to hire a Credit and Collections Representative for a large customer. This role is fully remote but looking for someone that sits in PST or MST time zones. Responsibilities include:

• Responsible for reducing delinquency for assigned accounts
• Contact customers regarding payment status
• Answering incoming customer calls
• Assist with customers and profit centers to get disputed invoices resolved
• Assist general contractors for specific jobs and make arrangements for joint checks
• Update and amend customer maintenance information
• Perform other duties as assigned by Credit Supervisor

Required Skills & Experience:

• HS Diploma
• Collections and Credit experience
• Microsoft Office knowledge
• Comfortable with high volume and fast paced environment